Customer Feedback
This feedback was submitted by existing or previous customers of DMS Detailing. All customers consented to have their feedback published.
Feedback has been published in full, whether good or bad. If you would like to complete a feedback form please click here.
"Great Service and Attention to Detail"
Name: Steve
Date of Service: 12/04/2010
Vehicle: Volkswagon Passat R36 Wagon, Mitsu Pajero
Overall experience: Positive
What was good?: Customer service, work quality, finish
What could be improved?: Nil.
Further Comments: Great service and attention to detail, overall result was fantastic on both cars, 2010 passat and 2000 Pajero
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"The finish on the car was brilliant!"
Name: Robert
Date of Service: 15/03/2010
Vehicle: Subaru Liberty
Overall experience: Positive
What was good?: The finish on the car was brilliant!
What could be improved?: Nothing really.
Further Comments: I have my car professionally waxed and polished every year by another company and the last time I was not happy with the work. This time I called Dan and he managed to get rid of all the paint swirls and marks that the other company could not do. He even managed to completely remove a stubborn carpark scuff that had been impossible for the others, great work Dan!
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"Very Friendly and Pleasant to Watch"
Name: Ted
Date of Service: 05/03/2010
Vehicle: V35 Skyline
Overall experience: Positive
What was good?: Everything
What could be improved?: The weather
Further Comments: Very friendly and pleasant to watch. My cars skin is great - thanks again Dan.
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"The car looks brilliant"
Name: Phil
Date of Service: 27/11/2009
Vehicle: HSV E2 Clubsport
Overall experience: Neutral
What was good?: Everything
What could be improved?: -
Further Comments: Great job on my E2 Clubsport Dan. The car looks brilliant.
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"Great customer service, really knows his stuff ... great results"
Name: James
Date of Service: 26/11/2009
Vehicle: BMW 346 M3
Overall experience: Positive
What was good?: Fast efficient service with great end result
What could be improved?: -
Further Comments: Dan comes highly recommended!! Great customer service, really knows his stuff and gets great results
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"Products used and Skills are Top Notch"
Name: Edwin
Date of Service: 1/09/2009
Vehicle: VW MKV GTI & VW R32
Overall experience: Positive
What was good?: Great results and service to a very great detailer. Products used and skills are top notch.
What could be improved?: -
Further Comments: Highly recommended :)
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"Excellent work ethic "
Name: Jo
Vehicle: Holden VS Calais
Overall experience: Positive
What was good?: Daniel is a gentlemen - he arrived on time and was always pleased to address any areas of concern. He worked very hard to make sure that the vehicle looked as good as it could. He has an excellent work ethic and is highly skilled in car detailing. I couldn't recommend him more highly and will certainly call him the next time I want my car detailed.
What could be improved?: newer car for him to work on ;-)
Further Comments: Excellent thank you Daniel
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"Perfect as always"
Name: Mickey
Vehicle: Volkswagen Golf VR6
Overall experience: Positive
What was good?: The tips along the way while Dan was doing the detail
What could be improved?: Only Dan's availability, but he is busy for a good reason!
Further Comments: Great work mate, perfect as always.
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"Better than the day I bought it"
Name: Ray
Vehicle: Corolla Levin
Overall experience: Positive
What was good?: Quick and thourough mini detail leaving the car looking better than the day i bought it
What could be improved?: N/A
Further Comments: great value for the money spent
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"Great work Dan"
Name: Phil
Vehicle: vessv
Overall experience: Positive
What was good?: the service and the quality of the clean.
What could be improved?: nothing
Further Comments: great work dan thanks for cleaning my car and the wifes car today.
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"Very Professional"
Name: Chris
Vehicle: VE COMMODORE (black)
Overall experience: Positive
What was good?: Very professional, attention to detail and job not rushed.
What could be improved?: n/a
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"Will definitely re-book!"
Name: Carolyn
Vehicle: Toyota Avensis
Overall experience: Positive
What was good?: Fast and convenient service. Great communication with what he was doing. Consulted me before doing anything and told me of how much it would approximately cost, therefore no surprise charges.
What could be improved?: N/A
Further Comments: Will definitely re-book!
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"I highly recommend DMS Detailing"
Name: Michael
Vehicle: V2III Monaro CV8
Overall experience: Positive
What was good?: The very thorough nature of the job undertaken; Dan's willingness to explain the intricacies of each task he was doing along the way; the finished product!
What could be improved?: N/A
Further Comments: Keep up the great work! I highly recommend DMS Detailing.
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"Overall professional attitude"
Name: Josh
Vehicle: Audi A4 1.8T
Overall experience: Positive
What was good?: Attention to detail, care taken with the car, overall professional attitude.
What could be improved?: N/A
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"Skill with machine and polishes"
Name: Kerian
Vehicle: GTI Golf
Overall experience: Positive
What was good?: The accss to and skill with machine and polishes, advice on good wax.
What could be improved?: The overspray of polish on plastic bits that took a bit of work to clean up.
Further Comments: The community participation in forums is great.
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"Attention to detail"
Name: Anthony
Vehicle: Holden Commodore SS
Overall experience: Positive
What was good?: Friendly service,Attention to detail,Quality of products used
What could be improved?:Nothing :)
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"EXCEPTIONAL Results and Customer Satisfaction!"
Name: Wombie
Vehicle:Commodore RedHot VYII Sv8
Overall experience: Positive
What was good?:Friendly Service combined with Great Product Knowledge and a NO Bulls**t approach = EXCEPTIONAL Results and Customer Satisfaction!
What could be improved?:By having pictures of detailed Commodores in the gallery of your website!!!!
Further Comments:He does go 'Alright for a young Bloke' and i wouldn't/don't hesitate in recommending him to anyone!!